Crooks are tampering with ATM or credit card readers, which could put your money and personal information at risk. Channel 13's Bryan Horwath looks at how authorities are working to crack down on those thieves. | KTNV Channel 13 Las Vegas

Bank and credit card apps and website: The good and the bad in 2024. ✅ The good news: Banks and credit card providers excel in creating a seamless, efficient digital user experience on their apps and websites. ❌ The bad news: With limited differentiation between brands, establishing meaningful digital customer relationships is challenging. 🔑 Key findings from 2024 U.S. banking and credit card mobile app satisfaction studies*: - Virtual assistant usage is still low but has been steadily growing