Control the call with friendliness - Phone-Based Customer Service Video Tutorial | LinkedIn Learning, formerly Lynda.com
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Control the call with friendliness - Phone-Based Customer Service Video Tutorial | LinkedIn Learning, formerly Lynda.com
You're often under pressure to quickly get through customer service calls. In this video, learn about call control techniques for serving customers efficiently.
May 23, 2016
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Call Center Basics - Everything You Need to Know About Call Center Work This is a video version of Call Center Basics. A collection of tips that I wrote for Call Center Training Tips to answer my friend's question on how to get hired in a call center. You can read the lessons in detail here. http://callcentertrainingtips.com/basics/ Call Center Basics cover what you need to know about call centers and how to apply. It includes the following topics: What is a call center? What is a BPO? What is i
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