The hidden cost of over-automating customer interactions and how to use AI to streamline processes that drive loyalty.

Overview Determine business objectives before choosing a voice solution for automating workflows.Check whether the integration, scalability, and compliance feat ...

Border tech is getting stricter and more automated. Here are the top reasons travelers get pulled for secondary screening—biometric mismatches, data errors, travel authorizations, flags, and baggage ...

Educators at TCEA exchanged ideas about how to deal with infrastructure, staffing and strategy at the annual technology ...

Cohere’s Tiny Aya models support 70+ languages and run offline on laptops, bringing open multilingual AI to edge devices worldwide.

Automated imagery is emerging as a core CRM asset, helping SMBs standardize visuals, reduce friction, and strengthen retention across mobile-first retail channels.

Greg Schulz explains the critical shift toward API-defined infrastructure and how organizations must leverage federated management and gateways to scale for the unique, high-velocity demands of ...

The learning pathway, housed within the Google Developer Program, aims to equip developers with hands-on expertise in building and deploying AI agents using the Agent Development Kit.

Model ML today announced the acquisition of Captide, the leading financial data layer that turns complex global corporate ...

Google says threat actors launched 100,000+ model extraction attacks against Gemini, attempting to reverse engineer its AI logic and training data.