A call center system should reduce business costs while helping your sales and customer service reps perform at their best. Modern platforms offer a range of advanced tools that give both users and ...

Select mortality tables show death rates for recent life insurance buyers. Recent buyers often have lower mortality due to passing medical exams. Insurers use these tables to set premiums and assess ...

Today’s call centers offer businesses a wealth of valuable features to help answer customers’ calls faster and provide efficient customer service. They route incoming callers to the right person ...

Lucas Downey is the co-founder of MoneyFlows, and an Investopedia Academy instructor. Somer G. Anderson is CPA, doctor of accounting, and an accounting and finance professor who has been working in ...