AI-powered speech analytics vendor VoiceBase recently teamed up with data visualization and BI market leader Tableau. By using VoiceBase's solution, call center audio recordings can now be parsed and ...

Marchex recently launched its Speech Analytics tool, which is designed to aggregate and analyze call data for access and analysis via dashboards and visual analytics. More specifically, the Speech ...

Taking a close look at speech analytics, what it is, why it is important, and what we believe are the best speech analytics platforms available today. Speech analytics plays a vital role in ...

Advanced data visualization and analytics have become central to enterprise IT strategies as organizations face rapid data growth from cloud services, software-as-a-service applications, edge devices, ...