Microsoft is offering free repair services for Surface Laptop 3 units with a fractured screen due to a "hard foreign particle". The issue surfaced around three months after the device was launched. In ...

In mid-Feb ZDNet's Mary J Foley wrote about Microsoft looking into the unexplained cracks appearing in Surface Laptop 3 screens. A small number of users were complaining their products had suffered ...

Microsoft is working hard to improve the repairability of Surface products. In June this year, it began to provide replacement parts such as screens, stands, batteries, and solid-state drives directly ...

Microsoft has finally started selling replacement parts for a select bunch of its Surface computer lineup — from its own store, this time around. The company says it will offer replacement components ...

A couple months ago, some Surface Laptop 3 customers reported they were seeing hairline fractures in their screens that seemingly appeared out of nowhere. Today, May 8, Microsoft is responding ...

In brief: iFixit has expanded its alliance with Microsoft, building on a partnership that was originally forged a couple of years ago. DIYers can now purchase genuine Microsoft replacement parts for ...