Editor’s note: This is the second article in a series. For the first article, which provides a series overview, see “Transform Your Business Model,” also in this issue. Accounting firms come to Kassi ...

I am a big believer that business and operating models form the foundation of an organization’s customer experience. Dated models equal a dated customer experience. Let's take a look at business ...

LEXINGTON, KY, UNITED STATES, March 5, 2026 /EINPresswire.com/ -- In an era where artificial intelligence promises ...

Organizations need a strong, structured approach to AI adoption if they want to see a real return on investment.

When Pavion (formerly CTSI) started noticing changes in demand on the horizon, the company knew it needed to stay ahead of where customers were headed. To accomplish this, says Alan Rosenkoff, ...

Healthcare operates in a highly disrupted market with multiple headwinds, including ongoing staff shortages, financial pressures, policy and regulatory changes and cyber threats. Disruption in the ...

Think bigger turning AI from trends to transformation by adopting end-to-end strategies that improve patient outcomes and operational efficiency.

Without the right approach, digital transformation can feel like being trapped in a Kafka novella. Except instead of waking up as a bug, you've transformed your business processes into an endless loop ...

It’s no secret that customer experience (CX) and employee experience (EX) are inextricably connected. According to a Harvard Business Review article, employee experience is the key driver of customer ...

SANTA CLARA, CA, UNITED STATES, March 3, 2026 / EINPresswire.com / — OmicInsight, a pioneer in spatial biology, today announced a strategic leadership realignment to accelerate its AI Transformation ...

The Jockey Club today announced the appointment of Charlotte Clement de Bona as its chief strategy & transformation officer, reinforcing its commitment to innovation, performance, and long-term growth ...

LYON, France & MIDDLETON, Wis.--(BUSINESS WIRE)--Esker, the leading AI Automation Suite for the Office of the CFO, today announced the appointment of Achille Baulny as Chief Strategy and ...