Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Technology has long had an impact on blue-collar workers, automating many manufacturing jobs. Now, with the advent of ChatGPT and generative AI, knowledge workers are anxious about the future of their ...

When knowledge workers are treated like machines, memory becomes fragmented—and insight gets lost in the shuffle. Unsplash+ Did you know you’re part of a vast cognitive experiment? One that tests the ...

In a new study, researchers explored how artificial intelligence (AI) can enhance performance and trust in knowledge work environments. They found that when AI systems provided feedback in real-time, ...

As AI advances toward expanded capabilities, knowledge workers are confronting not just job loss, but the deeper question of what makes them matter. Fortune published the story of a 42-year-old ...

Forbes contributors publish independent expert analyses and insights. John Sviokla covers GenAI/AI's impact on commerce and society. This voice experience is generated by AI. Learn more. This voice ...

Satya Nadella made a distinction between "knowledge workers" and "knowledge work" in a recent interview. The Microsoft CEO said the definition of cognitive labor will evolve as AI grows more powerful.

Knowledge workers, whose jobs involve handling information rather than producing goods, were supposed to be the beneficiaries of neoliberalism and globalization. But generative AI and a ...

How often do you find yourself spending too much time looking for a file that you or your coworkers swear was saved as “Final Draft (version 6.5)” or drafting, redrafting, and second-guessing an email ...