Salesforce is taking advantage of the hype from Dreamforce 2024 to launch some new AI features for a platform it acquired three years ago: Slack. Slack was acquired by Salesforce in 2021, with lofty ...

A new set of AI tools is coming to Slack, designed to help users quickly find and utilize information from their chats—and even from data stored in connected business apps. “It serves as the hub, or ...

Today, Salesforce announced new AI agent features in Slack – i.e., Salesforce Agentforce is available within Slack – and that a new ‘Salesforce channel’ in Slack will connect Salesforce CRM records to ...

Slack is updating its collaboration platform with a set of artificial intelligence features designed to save time for knowledge workers. The Salesforce.com Inc. unit detailed the enhancements today ...

Research has shown that moving between applications can reduce employee productivity, so finding ways to keep users within one app for all their workflows has become a goal for collaborative workspace ...

Slack is training its machine learning features on its users' data—and everyone's opted-in by default. Slack uses machine learning, a subfield of AI, to operate in-app features like channel ...