A 2025 Insurance.com customer satisfaction survey of 2,000 policyholders, conducted in fall 2025 by Dynata, reveals distinct generational differences in how Americans view their home and auto insurers ...

Insurance.com reports that Boomers value policy options, while Millennials excel in digital satisfaction. All generations are frustrated by rate increases.

Car repairs are taking longer than ever these days - something you've likely noticed if you've had your vehicle in for repairs lately. According to the J.D. Power 2023 U.S. Auto Claims Satisfaction ...

Participation in Usage-Based Insurance Programs Reaches Record High as Customers Seek Lower-Cost Policies TROY, Mich.--(BUSINESS WIRE)--Nearly one-third (31%) of U.S. auto insurance customers say they ...

Rate decreases slowly reaching customers: After auto insurance rates peaked near record highs in April 2024, they steadily declined during the remainder of the year and into 2025. Many insurers have ...

Our team looked at over 100 of the top auto insurance providers in the U.S., from national providers like USAA, Travelers, and State Farm to regional providers like Erie Insurance. 8,500 Data Points ...

TROY, Mich.--(BUSINESS WIRE)--With U.S. auto insurance rates up 11.2% on average during the past year—and insurers still losing an average of five cents on every dollar of premium they ...

Earlier this year we shared a report that auto insurance rates were predicted to rise. New data from J.D. Power indicates they've gone up for about a third of customers surveyed. It also found that ...