Salesforce’s AWU metric promises a simple way to measure agentic AI value, but analysts warn it captures throughput, not outcomes CIOs can take to the board.

When AI agents commenced performing intricate tasks such as legal research and document drafting, investors swiftly grew concerned that traditional software might become redundant. However, that ...

The customer relationship management software company Salesforce (NYSE:CRM) not only offers its artificial intelligence agents to customers, it also practices what it preaches. "AI is doing 30% to 50% ...

Salesforce Inc. is expanding its partnerships with OpenAI and Anthropic PBC to automate repetitive business tasks for customers. The new collaborations, which were announced today at Dreamforce 2025, ...

Arundhati Bhattacharya, Salesforce's CEO for South Asia, predicts a surge in AI adoption among Indian enterprises once clear returns are demonstrated.

Overview: Salesforce reported $41.5 billion in Q4 FY2026 revenue, showing strong demand despite stock volatility.Artificial intelligence, especially Agentforce ...