The 2026 Retail Customer Engagement Review from Braze reports that 30% of consumers said they’re more loyal to brands that accurately predict what they want.

At the start of the year, Google introduced Personal Intelligence, a Gemini feature that allows the chatbot to pull information from the user's other Google apps and services to generate personalized ...

With its Series A, Sequen is bringing its proprietary AI ranking and personalization technology to large consumer business.

Discover how UX personalization improves customer retention in digital entertainment by increasing engagement, satisfaction, ...

If you can’t explain it to the customer… then you should not be personalizing,” Qualtrics’ Isabelle Zdatny said.

How can retailers balance personalization efforts against being perceived as creepy?

With the acquisition of Savvy Search AI, the platform will further enhance its AI-driven recommendations as Trashie expands its circularity ecosystem.

Midjourney 8 adds in-image text, HD mode, and personalization profiles, but long captions still render with occasional errors.

Learn how hyper-personalization in retail works, why IT leaders must build real-time, data-driven systems, and how to implement scalable architectures with measurable outcomes.

Personalization should be built around developing empathy. It’s about understanding your customers. I recently took part in a panel discussion on personalization in the retail industry. The panel ...

While many marketers see personalization as the way forward, the challenges getting there can be daunting. Personalization isn't new. It has been around for a long time since the introduction of the ...