The founder of Octopus Energy has criticised smart meters as some homeowners struggle with faulty devices. The energy firm boss, Greg Jackson, said the spec is a "decade out of date". According to ...

Octopus Energy has announced a major "company first" in a "milestone" update for customers. Octopus Energy, which has customers in Birmingham, has installed its one-millionth smart meter of the year – ...

Households facing long delays in getting a smart meter fitted with automatically get £40 compensation under rules that come into force next month. Customers can also get the same amount if a meter ...

Read on to find out what the new rules will mean for you THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will ...