Your team has pulled in data from a variety of sources, integrated it into a shared picture of what’s going wrong, and built a plan of attack. Great start. But now the next challenge begins: How do ...

Renée J. Mitchell in her newly released book, Twenty-One Mental Models That Can Change Policing: A Framework for Using Data and Research for Overcoming Cognitive Bias, defines mental models as “…a ...

There’s nothing like a crisis for bringing multi-disciplinary groups of people together. Consider the case of the 33 Chilean miners who found themselves trapped 700 meters below ground after a ...

The simple definition of a mental model is a description of how something works. We all have mental models for different types of systems and machines and organizations and even protocols for social ...