“Go to the ant, you sluggard. Consider her ways and be wise”, Proverbs 6:6. The business colossus and owner of Globacom, the nation’s giant telecommunication outfit, Dr. Mike Adenuga Jnr (GCON), is 72 ...

October was a month for customer-centricity. October 1 st marked CX Day, an annual global celebration of companies and professionals creating great experiences for their customers, with Customer ...

Here we shine a spotlight on three retailers redefining loyalty through deeper personalisation and engagement. Explore their strategies in Retail Week’s Loyalty, Growth and the Future Consumer report ...

Consumer needs have outpaced the financial solutions built to serve them. Most Americans use debit as a primary payment method—more than 90% of U.S. adults have a debit card—but they're not getting ...

A collection of photos from the Richmond Times-Dispatch archive that show the city from the sky. There has been a lot of talk the past few years about loyalty. Loyalty to one’s leader, loyalty to ...

In the briefing today are two reports from last night's Skift Megatrends event in New York alongside reactions to British Airways' loyalty updates. Good morning from Skift. It’s Wednesday, January 8 ...