Slack is updating its collaboration platform with a set of artificial intelligence features designed to save time for knowledge workers. The Salesforce.com Inc. unit detailed the enhancements today ...

Slack launched its next-generation platform with the aim of making the application a workflow automation and integration layer between multiple systems. At Slack's Frontiers event, the ...

Across government, agencies are under mounting pressure to modernize how they operate by streamlining workflows, improving responsiveness and delivering better outcomes to the public. Yet many still ...

Salesforce has announced a swathe of updates to its Service Cloud, which it believes will help companies connect their customer service operations - from DevOps teams, through the contact center, all ...