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Here’s how to keep a conversation going—and avoid those dreaded awkward silences

Make conversations less awkward with this easy tactic. Yes-or-no questions keep conversations from settling into a good flow—or end it before it really starts. The best conversation starters invite ...
Forbes

How To Handle Difficult Conversations: The CATALYST Method

Working with senior executives taught me that leaders who advance their careers don't avoid tough conversations that make everyone else uncomfortable. Instead, they've figured out how to turn those ...
Campus Safety Magazine

How to Handle Difficult Employee Conversations: A Manager’s Guide to Effective Counseling

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...
Observer

The Art of the Hard Talk: Mastering the Conversations That Decide Careers

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...