Customer objections are an unavoidable part of selling. While many sales reps think of customer objections as rejection, they are really a request for more information. Successful sales reps view ...

Sales professionals can gain valuable insights from sales scenes in movies. While Hollywood might seem like an unlikely source of inspiration, there are many important sales lessons to be found in its ...

Once in a great while, a single source of effort can yield extraordinary results. For customer service, this comes in the form of an Objections Doc, a list made to understand and address the common ...

INTRODUCTION: Many sales trainers suggest holding sales meetings on Tuesdays or Fridays, but your store’s reality will obviously determine the best time for your meetings. Your weekly meeting can last ...

Objection overruled? How do you deal with that awkward moment in a conversation where the consumer says that whatever you’ve offered isn’t quite right? Knowledgeable cycle sales veteran John Styles ...

You’re not going to prove them wrong for refusing to buyyour product; you’re going to create a way they can buyit. You’re not going to demonstrate their ignorance; you’regoing to educate them. You’re ...

Many sales people will tell you one of the biggest worries in sales, besides prospecting, is dealing with customer objections. It’s true many people do not like dealing with objections or conflict, ...

If your job involves selling, chances are you’re going to hear one of these objections: “It costs too much!” or “The price is too high.” The next time you do, try this simple five-step process to ...

Customer objections are an unavoidable part of selling. While many sales reps think of customer objections as rejection, they are really a request for more information. Successful sales reps view ...