WAKE FOREST, N.C. (WTVD) -- Home warranty woes left one Wake Forest family in the cold. After months of no relief, this family reached out to Troubleshooter Diane Wilson for help. "It's been hard.

Experts recommend turning on your furnace before freezing temperatures arrive to check for issues and help prevent major problems during winter. Signs your furnace may need replacement include being ...

There is nothing worse than switching on your heating on a freezing winter's day and realising that your furnace is not heating as it should. A struggling system can leave rooms chilly, energy bills ...

If you're still holding out against turning on your furnace for the first time, there are some things you should check before hitting the switch. "We recommend turning the heat on before temperatures ...