Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

Many people find it difficult to discuss diversity, social justice, and political topics in classrooms and other forums. This sentiment is rising, as reported by a Pew Research Center survey where six ...

When I conducted research for my book, Overcoming Fake Talk, I was interested to discover why so many people were afraid to talk about certain topics -- what I call undiscussables. Undiscussables ...

In the professional world, difficult conversations are inevitable. Whether it's delivering a negative performance review or discussing a potential layoff, the way these conversations are handled can ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...

The world has changed dramatically in the near quarter of a century since the first edition of “Difficult Conversations: How to Discuss What Matters Most” appeared. Did people even argue about before ...

When leaders avoid difficult conversations, trust erodes, goals drift and partnerships lose the alignment and accountability they need to succeed. Sooner or later, every collaboration is going to need ...