“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...

“Dark patterns” evidently are not just what might appear below your eyes after a long day followed by a restless night. The Federal Trade Commission is seeking comment on topics related to the use of ...

If you’ve ever found yourself struggling to cancel an online subscription, or to deactivate an account on a website, you may have fallen prey to ‘dark patterns’. The Advertising Standards Authority ...