Why Phone Customer Service Matters More Than Ever in the Digital Age

Inbound phone support is an undervalued customer service tool. Here is how to turn phone support into a source of customer ...
Business Wire

Syntheia Enhances Inbound Customer Calls with AI-Powered Virtual Assistants, Positively Impacts Sales and Customer Satisfaction

TORONTO--(BUSINESS WIRE)--Syntheia Corp. (“Syntheia” or the “Company”) (syntheia.ai), CSE – SYAI, Syntheia, a Canadian leader in conversational AI SaaS, is transforming customer service by delivering ...
Business Wire

SoundHound AI Launches Fully Automated Smart Answering Service That Lets Any Business Handle Customer Service Calls With Voice AI

SANTA CLARA, Calif.--(BUSINESS WIRE)--SoundHound AI, Inc. (Nasdaq: SOUN) (“SoundHound”), a global leader in voice artificial intelligence, today announced that its fully-automated Smart Answering ...

AI Call Handling Technology Gains Adoption Among Home Service Businesses

Ringzy platform uses conversational AI voice agents to help contractors manage inbound calls SHELBY TOWNSHIP, MI, ...
Inc

How This Startup Is Helping Businesses Make Better Customer Service Calls in Real Time

Businesses are desperately trying to optimize the customer journey by monitoring keywords, web interactions, and how long consumers spend on their website. But many continue to neglect the compelling ...