Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

Choice Hotels International Inc., the world’s second-largest hotel franchiser, is upgrading its customer data integration (CDI) software as part of a drive to boost room bookings and revenue while ...

WALTHAM, Mass., Feb. 05, 2026 (GLOBE NEWSWIRE) -- Rocket Software, a global technology leader in modernization software, announced the one-year anniversary of Rocket ® DataEdge™, its enterprise data ...

MIDDLETOWN, DELAWARE, UNITED STATES, July 31, 2024 /EINPresswire.com/ -- Tekpon, a leading online marketplace for software solutions, has announced its latest list ...

Nutshell reports that choosing CRM software compatible with Office 365 is crucial for seamless teamwork; proper evaluations prevent costly mistakes.

New privacy models, zero-copy activation and AI orchestration are rewriting the rules for how customer intelligence gets built and used. Customer Data Platforms (CDPs) were once hailed as the answer ...

IBM said last week it plans to acquire DWL, a customer-data-integration software maker, to strengthen its information management middleware portfolio. The company’s DWL Customer software is a ...

IBM said Monday it will acquire customer data integration software maker DWL to strengthen IBM’s information management middleware portfolio. Financial terms of the deal were not disclosed.