A customer complaint is a good opportunity to get an accurate snapshot of customer perception, and it tells a lot about a small business's performance. "Entrepreneur" magazine's website says that it ...

Question: We are redrafting on consumer complaint policy and we’re getting stuck on how to handle the early stages of complaint resolution. Can you provide some practical guidance with respect to ...

How you handle customer complaints often determines if you build or lose relationships with busy shoppers. This is especially true online where retailers often rely on remote contact center agents to ...

Solving customer complaints at first contact means better customer satisfaction and retention. That is the goal, but how do you get there? What steps can you take to improve your first-touch ...

Over 30 percent of respondents to a recent Total Dealer Compliance survey said they have submitted a complaint to a dealership, and more than half of them were dissatisfied with the resolution ...

WASHINGTON, DC, UNITED STATES, January 6, 2026 / EINPresswire.com / — The U.S. Moving Protection Organization (USMPO) today announced the launch of a new Customer Complaint Resolution Tool, marking a ...

The Consumer Protection Framework newly issued by the National Pension Commission (PenCom) will boost consumer confidence and ensure the effective resolution of complaints within the pension industry.

U.S. Moving Protection announces a significant step toward improving consumer protection resources within the household goods moving industry. WASHINGTON, DC, UNITED ...