Founded in 1999 in San Francisco, Salesforce targets mid-market to large enterprises seeking unified CRM and data platforms. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, ...

Salesforce.com has released Salesforce1 for Retail, a platform designed for retailers to foster a one-on-one relationship with shoppers across any channel, increase customer satisfaction and drive ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

The native CCaaS solution offers a single data source for customer information and an application that unifies AI, channels and CRM.

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has launched Vonage ...

Saltbox Mgmt today announced the expansion of its service offerings to include Salesforce Partner Cloud, strengthening the ...

Connected data and automation capabilities make companies more productive and efficient, without sacrificing customer experience Customer Data Platform integrates with Google for seamless first party ...

Genie Customer Data Cloud and Tableau unlock customer data and help deliver actionable insights in real time and at scale Now, with Tableau, every business can visualize, automate, explore, and act on ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce ExactTarget Marketing Cloud (try saying that three times fast) ...

Adds two-way messaging capability to Salesforce for personalized, contextual communications to improve first contact resolutionand customer engagement, and enhance Vonage Contact Center HOLMDEL, N.J., ...