Think of a place you’ve been, a service you’ve experienced, or a business interaction that left you wanting to tell everyone about it. You raved about it to your friends, shared it in your mastermind ...

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Selling an idea to your organization works best when you have internal fans. When people admire your idea, it confirms it’s a good one. These people can contribute time and expertise, and can recruit ...

Turning leads into fans isn’t complicated. It requires setting the right expectations from the beginning and then exceeding them. Move the finish line away from just getting a sale and wow your ...

One of the most quoted pieces of jargon I remember from back in my restaurant management days is “create raving fans.” I carry this quote with me today as a social media consultant to remind me of how ...