In addition to doing away with bulky hardware and unnecessary wiring, cloud phone systems also come with features like auto attendant tools and AI-powered call recaps. — Getty Images/Maskot Despite ...

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There’s quite the ruckus on the Internet lately about all the VoIP services that your company can take advantage of for free. Sometimes, however, if you are serious about your company’s business phone ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Some have said that the future of open source is in the middle, and the explosion of cloud-based telephony would seem to bear that out.OnSIP, Twilio, CloudVox, FreeSwitch, are all telephony platforms ...

JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on technology and cloud-based services. Justin Hill, the owner of Convey Five, ...

Service provider 8×8 has launched a new cloud-based videoconferencing service based on 8×8’s voice and video IP service platform together with Polycom’s UC Intelligent Core software platform. The 8×8 ...