The move comes months after Musk open-sourced parts of X’s recommendation system, with the aim of improving transparency.

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

The retail industry is working to catch up on generative AI as the technology evolves at a rapid pace. While plenty of companies are using it to drive efficiency, it’s also presented a change to how ...

Macy’s Inc. has launched an AI-powered shopping assistant that’s upped spending online among those using the new tool, part ...

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...

AI tools designed for traditional markets are very different from those tailored for crypto trading. Stocks behave differently than cryptocurrencies, so applying algorithms trained on stock market ...

AI chatbots now promise companionship, coaching, and even therapy, wrapping complex algorithms in the language of intimacy and care. They are marketed as always-on confidants that remember your ...

The AI industry will tell you it wants to make AI chatbots more ‘human.’ Why? Because tricking you into a state of ...