Operations management has always been challenging. Staff has to be managed, facilities must be maintained, production needs to remain efficient, and all facets need to work well together for a ...

PhD, Industrial and Operations Engineering, University of Michigan, 2002. MS, Industrial and Operations Engineering, University of Michigan, 1997. BS, Mathematics ...

ESG research recently completed a new research project focused on security analytics and operations. As part of this project, ESG surveyed 406 IT and security professionals working at midmarket and ...

As CIOs enter 2026 anticipating change and opportunity, it is worth looking back at how 2025 reshaped IT operations in ways few anticipated. In 2025, IT operations crossed a threshold that many ...

AI didn’t fix IT operations in 2025 — analytics capability did, exposing which CIOs could turn insight into action and which couldn’t. As CIOs have entered 2026 anticipating change and opportunity, it ...