AI tools can run workflows and handle tasks automatically, but experts say human oversight helps catch mistakes and manage decisions involving risk or nuance.

AI scribes can reduce documentation time and clinician burnout, but studies show omission errors and equity risks. What the ...

Secure access to individuals’ medical history, claims, and benefits — and instant connection to nationwide clinical care team — delivers unmatched mind, body, and wallet support Included Health, a new ...

The risks of using generative artificial intelligence to educate children and teens currently overshadow the benefits, according to a new study by the Brookings Institution’s Center for Universal ...

The benefits industry is in a state of flux. Processing Content AI is playing an increasingly larger role in how companies tailor benefit packages, and many HR leaders are using virtual assistants to ...

According to Citrini Research, AI is setting off a powerful feedback loop. Companies deploy AI to cut labor costs. They then reinvest those savings into more AI, accelerating the very disruption that ...